customer service

Why Client Text Messaging Is Better Than Chatbots for Home Care Agencies

When to use artificial intelligence and when to use the power of immediate human connection

By Jason Chagnon|2023-04-22T07:15:18-04:00August 15th, 2022|Home Care Sales|

Hiring The Perfect Home Care Receptionist – Your First Line Of Customer Satisfaction

Picture an employee of a home care business. Chances ...

By Jason Chagnon|2019-08-13T21:44:07-04:00August 13th, 2019|Recruiting & Hiring|

Is Customer Service Ruining Your Home Care Brand?

Everybody knows the importance of great customer service. Companies that ...

By Jason Chagnon|2022-01-06T14:41:42-05:00March 9th, 2017|Home Care Sales, Online Reputation|

Is Your Home Care Website a Customer Service Fail?

Imagine this scenario: You have run an advertisement and it ...

By Jason Chagnon|2022-01-06T14:52:41-05:00August 4th, 2016|Home Care Sales|

Are You Better than Average? Reducing High Caregiver Turnover

Caregivers are the heart and soul of your home care ...

By Jason Chagnon|2016-07-20T14:42:23-04:00July 20th, 2016|Recruiting & Hiring|