customer service

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Why Client Text Messaging Is Better Than Chatbots for Home Care Agencies

When to use artificial intelligence and when to use the power of immediate human connection

By Jason Chagnon|2022-09-01T09:17:51-04:00August 15th, 2022|Sales & Marketing|

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Hiring The Perfect Home Care Receptionist – Your First Line Of Customer Satisfaction

Picture an employee of a home care business. Chances ...

By Jason Chagnon|2019-08-13T21:44:07-04:00August 13th, 2019|Recruiting & Hiring|

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Is Customer Service Ruining Your Home Care Brand?

Everybody knows the importance of great customer service. Companies that ...

By Jason Chagnon|2022-01-06T14:41:42-05:00March 9th, 2017|Online Reputation, Sales & Marketing|

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Is Your Home Care Website a Customer Service Fail?

Imagine this scenario: You have run an advertisement and it ...

By Jason Chagnon|2022-01-06T14:52:41-05:00August 4th, 2016|Sales & Marketing|

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Are You Better than Average? Reducing High Caregiver Turnover

Caregivers are the heart and soul of your home care ...

By Jason Chagnon|2016-07-20T14:42:23-04:00July 20th, 2016|Recruiting & Hiring|

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