How to respond to public reviews of your home care agency in a way that attracts and retains clients
Customer reviews matter. Google reviews in particular can improve your SEO and bring more home care clients to you, but how can you get them?
The first thing those looking for home care are likely to do is Google it, so how can you make sure you're ranking well on those searches?
Everyone knows that good reviews, especially on Google, are important for business, but did you know that reviews can affect your SEO rankings?
While most companies work to limit their number, complaints come with the territory. First, nobody and no organization are perfect. Second, some people are simply unreasonable no matter how great the quality-of-care and service. With that said, here are 7 effective ways home care agency owners can mitigate the fallout from unhappy clients.
My how things have changed in the past few years! It doesn’t seem that long ago when companies placed advertisements in newspapers and spent marketing budgets on preferred phone book listings. But those days are long gone, and many home care agency owners are playing catch-up.
Everybody knows the importance of great customer service. Companies that ...