HOME CARE MARKETING PROS • CLIENT CASE STUDY

How Abide Home Care added 2,300+ billable hours a week across 5 locations

One platform to see every location — and the whole company — at once.

2300+

BILLABLE HOURS

25%

GROWTH

20+

NEW CLIENTS / MONTH

5

LOCATIONS, ONE VIEW

Margaret Morton & Alana Salter

ABIDE HOME CARE

What it’s really like working with us, told by a client who’s lived it.

THE AGENCY

Five locations, one competitive market after another

Abide Home Care operates across five locations. To compete and convert in each of those markets, they needed standardized digital marketing and lead management — and a single view of performance everywhere at once.

They also wanted a partner that fit their budget and understood exactly what they were trying to accomplish.

Growing across multiple markets meant Abide was, in effect, running five small businesses under one roof — each with its own competitors, its own search landscape, and its own room to improve. Without a consistent approach, results in one location said nothing about how the others were performing.

THE CHALLENGE

Five locations, five sets of numbers

Each location had a separate site. For a director of operations, checking everything separately was cumbersome — there was no standardized marketing and no unified view of how the company was doing.

Competing in multiple markets meant they needed stronger online visibility and a faster way to see what was working. Without a shared standard, some locations were quietly outperforming others with no way to tell why — or to apply what was working in one market to the rest of the company.

THE WORK

Standardized marketing, centralized visibility

Home Care Marketing Pros standardized the agency’s marketing and brought every location’s performance into one platform.

1

One standard for five different markets

Each location had its own site with no shared standard. We rebuilt the web presence and SEO across all five, giving every market the same strong foundation for visibility instead of five separate, uneven ones.

2

One dashboard for the whole company

Performance used to mean five separate reports. CareFunnels now tracks marketing performance and conversions by location, with one dashboard showing the whole company at a glance.

3

Customer service that moves fast

Running five locations means something needs attention almost every week — a campaign to adjust, a question about performance, a fix that needs to happen fast. Abide had worked with other digital marketing companies before, and the recurring complaint was slow turnaround and having to chase someone down for an answer. Home Care Marketing Pros built support around actually being reachable, resolving issues faster than the vendors they’d used in the past.

THE RESULTS

Measurable growth across every market

The numbers below reflect performance across all five Abide Home Care locations following the marketing standardization and centralized tracking rollout.

  • Billable hours up more than 2,300 per week — roughly 25% growth.
  • 20+ new clients per month at conversion rates above industry benchmarks.
  • Unified performance and conversion tracking across all five locations in one platform.
  • Rising online traffic, lead volume, and client inquiries across the board

Total Visibility Score

Billable hours climbed by more than 2,300 per week — about 25% growth across all five locations.

+2,300

WHAT THIS MEANS

Growth across five markets, managed like one

For a multi-location agency, the hardest part usually isn’t growing one market — it’s growing all of them at the same time without losing visibility into any of them. Standardizing the marketing gave every Abide location the same competitive foundation, and centralizing performance tracking meant leadership could finally see what was working company-wide instead of piecing it together market by market.

The 2,300+ additional billable hours a week are the headline number. The bigger shift is that Abide now has one system, not five, behind that growth.

I wish we had done this earlier. The expense was a little scary because it was more than we’d been working with — but the results speak for themselves. In this digital world, I don’t know that you can afford not to do it.

— Margaret Morton, Director of Operations, Abide Home Care

Is your agency’s website working as hard as it should?

If you’re not showing up at the top of local search in your market, your competitors are. And some of them are national directories charging you for the privilege of your own leads.

Home Care Marketing Pros builds the growth engine for private duty home care agencies. Location pages, service pages, technical SEO, and content strategy — built specifically for your market, not adapted from a generic template.